Small business


Small Business Victoria helps businesses to plan, start and grow by providing information and assistance, expert business advice and low cost and local skills development training opportunities.

We also administer the following legislation:

  • Public Holidays Act 1993
  • Summer Time Act 1972 (daylight saving)
  • Small Business Commission Act 2017
  • Shop Trading Reform Act 1996
  • Retail Leases Act 2003
  • ANZAC Day Act 1958 (except sections 3, 4 and 4A)


Strategies and initiatives

Small Business Victoria offers a range of support services for Victorian businesses to grow and expand, including access to:

Small business bus

The Small business bus visits a variety of locations in Melbourne and regional Victoria, acting as a 'travelling office on wheels'. Bookings for a free 45-minute face-to-face consultation with an expert business mentor aboard the bus can be made through our website, as well as further details on the range of programs services.

Small business mentoring program

Mentoring services are provided by highly experienced business people with skills and qualifications in a wide range of industries and disciplines.

Small business workshops and events

Small Business Victoria workshops and events are available to Victoria's small businesses. Held at both metro and regional Victoria locations, Small Business Victoria workshops are run by experts in their field. The workshops cover a range of business topics from starting your business, understanding business planning to taking your business online and developing digital strategies for your business.

Business Victoria Local Events

Business Victoria Local Events is replacing the government's long-running Small Business Festival that was normally held in August. As part of this new program, Business Victoria will partner with metropolitan and regional local governments in Victoria to develop and deliver engaging and helpful business learning, networking and upskilling events to Victoria's small businesses. It will also feature marquee events for targeted audiences such as inclusive events for Aboriginal, youth, senior, people facing disabilities, female business leaders, and multi-cultural communities.

Digital opportunities roadshow

The Digital Opportunities Roadshow will assist your small business in developing a fit-for purpose online presence and identifying online goals. Small Business Victoria in partnership with the Victorian Chamber of Commerce and Industry, are hosting free workshops across regional Victoria to help businesses make the most of the digital economy and reduce their cybersecurity risks. Topics include developing an online presence, understanding and using digital tools and managing your cybersecurity and safety plan.

Ministerial Councils

Multicultural Business Ministerial Council

The Multicultural Business Ministerial Council's role is to bring their experience and skills as representatives of Victoria's multicultural small business community to a consultative forum that helps government understand the benefits and challenges across cultures in small business.

Small Business Ministerial Council

The Small Business Ministerial Council's role is to bring their experience as connected, innovative and productive small business operators to a consultative forum that helps government understand, first hand, the issues common to the sector.

Fair Payments Policy

The Victorian Government's Fair Payments Policy exists to support small and medium businesses by increasing the timeliness and certainty of cash flow. The policy applies to department and agency contracts entered for goods and services, including Works or Construction Services, where the total value does not exceed $3 million.

Commercial Tenancy Relief Scheme

The Victorian Government has introduced a Commercial Tenancy Relief Scheme to alleviate financial hardship faced by tenants and landlords as a result of coronavirus (COVID-19). Please refer to this Policy Guidance Policy guidance - Commercial Tenancies Relief Scheme (DOCX 78.33 KB)DOCX icon for clarity on matters including eligible participants and documentation requirements.


Small business regulation review

Small Business Victoria is reviewing the regulatory burdens placed on small businesses across the state. Cutting red tape for small businesses supports entrepreneurs and helps business grow, contribute to Victoria's economy and generate new employment opportunities.

Small businesses and industry associations are being consulted throughout the review and given the opportunity to provide feedback on key regulatory issues. Visit the Small Business Retail Regulation Review website.

 Better Approvals Project

The Better Approvals Project makes it quicker and easier to open a small business in Victoria by improving local government regulatory approval processes.

The project is available to all Victorian councils and involves SBV, expert consultants and council staff codesigning and implementing solutions over a six-week period. The result is a suite changes that puts businesses first and delivers value for the community. The reforms have had an immediate impact with businesses reporting they have opened faster, saved money and time and are experiencing less stress.

Further information:

Divisional owners and entities

Small Business Victoria

Small Business Victoria is part of the Jobs, Innovation and Business Engagement group within the department.

Victorian Small Business Commission

The Victorian Small Business Commission provides quick, effective, neutral and low cost mediation services to small businesses.

Contact details

For all enquiries about business services and programs:
Web: Business Victoria website
Phone: 13 22 15

For information about the Victorian Small Business Commission or to make a claim:
Web: Victorian Small Business Commission website
Phone: 13 VSBC (13 8722)