Small business

Introduction

Small Business Victoria helps businesses to plan, start and grow by providing information and assistance, expert business advice and low cost and local skills development training opportunities.

We also administer the following legislation:

  • Public Holidays Act 1993
  • Summer Time Act 1972 (daylight saving)
  • Small Business Commission Act 2017
  • Shop Trading Reform Act 1996
  • Retail Leases Act 2003
  • ANZAC Day Act 1958 (except sections 3, 4 and 4A)

Websites

Strategies and initiatives

Small Business Victoria offers a range of support services for Victorian businesses to grow and expand, including access to:

Wellbeing and Mental Health Support

This program provides mental health support for Victorian small business owners dealing with the challenges presented by coronavirus (COVID-19). Current support under this program includes the Partners in Wellbeing helpline (1300 375 330)  which provides confidential, one-on-one wellbeing support and free access to financial counsellors.

Business Recovery and Resilience Mentoring

This initiative delivers free, customised mentoring to small businesses affected by the coronavirus (COVID-19) pandemic. Eligible business owners can apply now to receive up to four 2-hour mentoring sessions with an experienced professional who will help them make informed decisions about the future of their business. This initiative helps businesses mitigate risks and financial exposure, build customised strategies for recovery, market transformation, digital literacy, supply chain diversification and upskilling of existing employees.

Upskill My Business

The Upskill My Business website connects Victorian business operators with free short courses, online events and resources from the state's top education providers and industry experts. The courses can help businesses to find new customers, prepare for a strong recovery or prepare for new market conditions.

Small Business Bus

The Small Business Bus delivers business advice in metropolitan, rural and regional locations, showcasing local capability and offering practical advice. Bookings for the ‘travelling office on wheels’ will open shortly.

Individual coaching

Business owners and those intending to open a business who require advice unique to their circumstances will be able to book a free 45-minute coaching session. The coaching session can be used for setting directions, resolving key issues and developing action plans to achieve business goals.

Group coaching

Group coaching will be available for all Victorian business operators and those intending to open a business. The coaching will be delivered virtually and face-to-face by experts and will enable participants to confidently start or grow their business. Coaching topics will include starting a business, business planning, marketing and developing digital strategies.

Ministerial Councils

Multicultural Business Ministerial Council

The Multicultural Business Ministerial Council's role is to bring their experience as connected, innovative and productive small business operators to a consultative forum that helps government understand first-hand the issues common to the sector.

Small Business Ministerial Council

The Small Business Ministerial Council's role is to bring their experience as connected, innovative and productive small business operators to a consultative forum that helps government understand first-hand the issues common to the sector.

Fair Payments Policy

The Victorian Government's Fair Payments Policy exists to support small and medium businesses by increasing the timeliness and certainty of cash flow. The policy applies to department and agency contracts entered for goods and services, including Works or Construction Services.

From 1 January 2021, Victoria’s 30-day payment terms have been permanently reduced to 10 business days for all small business contracts where the value of goods and services is under $3 million.

Commercial Tenancy Relief Scheme

The Victorian Government introduced a Commercial Tenancy Relief Scheme to alleviate financial hardship faced by tenants and landlords as a result of coronavirus (COVID-19). Please refer to this Policy Guidance Policy guidance - Commercial Tenancies Relief Scheme (DOCX 78.33 KB)DOCX icon for clarity on matters including the eligibility criteria and documentation requirements

Projects

Small business regulation review

Small Business Victoria is reviewing the regulatory burdens placed on small businesses across the state. Cutting red tape for small businesses supports entrepreneurs and helps business grow, contribute to Victoria's economy and generate new employment opportunities.

Small businesses and industry associations are being consulted throughout the review and given the opportunity to provide feedback on key regulatory issues.

Visit the Small Business Retail Regulation Review website.

Divisional owners and entities

Small Business Victoria

Small Business Victoria is part of the Jobs, Innovation and Business Engagement group within the department.

Victorian Small Business Commission

The Victorian Small Business Commission provides quick, effective, neutral and low cost mediation services to small businesses.

Contact details

For all enquiries about business services and programs:
Web: Business Victoria website
Phone: 13 22 15

For information about the Victorian Small Business Commission or to make a claim:
Web: Victorian Small Business Commission website
Phone: 13 VSBC (13 8722)