Inquiry into the Victorian on-demand workforce

More time to have your say about the on-demand workforce

The Inquiry into the Victorian On-demand Workforce, chaired by former Federal Fair Work Ombudsman Natalie James, is investigating the extent of the on-demand sector and the status of people working with or for online companies or platforms in Victoria.

The establishment of the Inquiry follows widespread concern about the wages and conditions being offered to workers in the on-demand and gig economy. 

The Inquiry is examining allegations and determinations concerning contracting arrangements and whether these arrangements are being used to avoid workplace laws and other statutory obligations in Victoria.

The Inquiry will consider and report to the Minister for Industrial Relations later this year.

Download a copy of the Background Paper IRV On-Demand Inquiry report (PDF 481.28 KB)PDF icon released by the Minister for Industrial Relations and the Chair of the Inquiry on 20 December 2018.

Terms of reference for the Inquiry

To inquire into, consider and report to the Minister for Industrial Relations on:

  1. The extent and nature of the on-demand economy in Victoria, for the purposes of considering its impact on both the Victorian labour market and Victorian economy more broadly, including but not limited to:
    1. the legal or work status of persons working for, or with, businesses using on-line platforms;
    2. the application of workplace laws and instruments to those persons, including accident compensation, payroll or similar taxes, superannuation and health and safety laws;
    3. whether contracting or other arrangements are being used to avoid the application of workplace laws and other statutory obligations;
    4. the effectiveness of the enforcement of those laws.
  2. In making recommendations, the Inquiry should have regard to matters including:
    1. the capacity of existing legal and regulatory frameworks to protect the rights of vulnerable workers;
    2. the impact on the health and safety of third parties such as consumers and the general public, for example, road safety;
    3. responsibility for insurance coverage and implications for state revenue
    4. the impacts of on-demand services on businesses operating in metropolitan, regional or rural settings.
    5. regulation in other Australian jurisdictions and in other countries, including how other jurisdictions regulate the on-demand workforce;
    6. Australia's obligations under international law, including International Labour Organisation Conventions; and
    7. the limitations of Victoria's legislative powers over industrial relations and related matters and the capacity to regulate these matters; and
    8. the ability of any Victorian regulatory arrangements to operate effectively in the absence of a national approach.

The Inquiry is expected to deliver a final report to Government later this year, and is seeking public submissions, worker and business input.

Submissions for On-Demand Inquiry

The deadline for submissions was 20 February 2019.

The on-demand sector is made up of a diverse range of workers, consumers and platforms across different industries. The Inquiry sought input from the full range of participants in the sector. We encouraged interested parties to provide us with evidence, examples or case studies that address the Terms of Reference.

Publication of submissions

The Inquiry will publish submissions once they have been reviewed for legal and privacy matters.

Some text of published submissions may be redacted to remove personally identifying details or material that is offensive, potentially defamatory or clearly outside the scope of the Inquiry.

If the author of a submission has requested that the submission be partially confidential, the confidential parts of the submission will not be published.

If the author of a submission has requested that the submission be wholly confidential, the submission will not be published.

Where a submission has been provided to the Inquiry only in .pdf or email format, the Inquiry Secretariat will convert the submission to Microsoft Word. Please note that the Microsoft Word version of such submissions may not contain formatting, letterhead or other details present in the pdf or email version.

We recommend you refresh/reload this web page often to see updates to publication of submissions.

For help regarding accessibility, refer to the department's accessibility statement.

 Submissions received

 Submissions will be published below.

Submission numberNameSubmissionDate received