As the Victorian
Government's lead tourism agency, Visit Victoria works to develop and realise
the local and global market potential for Victoria's tourism industry. Visit
Victoria is our tourism and events company, responsible for marketing to
visitors and attracting more sporting, cultural and business events to our
world-class events calendar.
The department is responsible for providing research and policy development across the visitor economy, and provides oversight, coordination and governance support for key visitor economy entities.
Response to the Victorian Ombudsman's report into Puffing Billy and other railway bodies
On 25 June 2018, the Victorian Ombudsman tabled a report on her Investigation into child sex offender Robert Whitehead's involvement with Puffing Billy and other railway bodies.
The report can be accessed from the Victorian Ombudsman website.
The report sheds light on historical child sexual abuse connected with a range of Victorian railway bodies.
The Ombudsman made a number of recommendations in her report. These recommendations include issuing a public apology to victims and reviewing the governance structure of the Emerald Tourist Railway Board, which operates the Puffing Billy Railway.
All recommendations made by the Ombudsman have been accepted in full. The department is now working to implement measures that deliver on those recommendations.
For more information about the Victorian Government's response to the Ombudsman's report, including the support services available to assist survivors and others affected by the report, please visit our Response to the Victorian Ombudsman's report into Puffing Billy page.
Major Events Act
The Major Events Act 2009 replaces the Major Sporting Events Act 2009 to greater protect the community from ticket scalping.
The changes to the Act will ensure that consumers are given a fair go when purchasing tickets, giving all Victorians the chance to attend events without being priced out or made to pay exorbitant costs to attend major events.
The Minister for Tourism and Major Events will be able to declare an event as a major event, where it will become an offence to resell (or to advertise for resale) any ticket to the event for more than 10 percent above the face value of the ticket.
Cultural events including theatre events, concerts, gallery exhibitions and festivals will now have the potential to be declared major events under the new legislation.
New authorised ticketing officers will be able to fine scalpers who target declared major events, and assist Victoria Police in the enforcement of the Act.
For more information on the Act, please visit our Ticket scalping legislation page.
Read the Major Events Amendment Fact Sheet Major Events Amendment.docx (DOCX 295.74 KB).
Research and analysis
The Tourism, Events and Visitor Economy Branch analyses and collates a range of research and statistics relating to tourism in Victoria. Publications include a range of information, including domestic and international visitation and expenditure, the economic contribution of tourism, tourism forecasts and segment and market profiles.
The tourism excellence program has been designed to help tourism businesses and destinations get the best from their workforce, deliver the best possible visitor experience, grow tourism by working together, and ensure a sustainable industry.
Industry crisis resources
The department has developed resources for the tourism industry that provide advice on how to prepare for, respond to, and recover from a crisis event and help counter negative publicity in the event of a crisis.
Victorian Government provides funding for a range of business
events, major events and regional events, through its tourism marketing and events company,
Victoria (RDV) grant programs
projects under the visitor economy stream of the
regional infrastructure fund
must attract increased visitors to the region and deliver an improved
experience for those who visit and reside in regional Victoria.
Tourism demand driver
Australian Government, through the Tourism Demand Driver
Infrastructure (TDDI) Program,
has allocated funding for the development of tourism infrastructure. The department administers Victoria's allocation. Applications for this year are
Tourism, Events and Visitor Economy
Tourism, Events and Visitor Economy Branch undertakes research and provides
policy, strategy and industry development advice to the government and industry
on the visitor economy. The branch also provides governance support and advice
on a number of entities that market the state, secure events, and manage large
scale tourist attractions, precincts, facilities and entertainment venues in