Report an offence

If you believe a ticket to a declared event is being advertised or sold for more than 10% above the face value of the ticket, or an unauthorised ticket package is being advertised, an Authorised Ticketing Officer can investigate and determine if an offence has taken place.

Please complete the below form to lodge an offence

Event Details

What was the event? *

What was the date of the event? *

What was the location of the event? *

Not a declared event? Please see How do I report misleading or fraudulent activity online?

Your contact details

Name *

Email *

Address

Telephone

Ticket or unauthorised ticket package details

What was the price printed on the ticket or unauthorised ticket package? *

How did you purchase the ticket or unauthorised ticket package, and if so how much did you pay? *

What details were listed on the ticket or unauthorised ticket package? (ie. seat, row etc.)? *

Transaction details

Where was the ticket/s or unauthorised ticket package advertised? *

What information do you have about the seller? (ie. name, phone, address, email) *

Briefly describe the ticket or unauthorised ticket package issue *

To upload documents (Screenshots, emails etc.)

File upload

Collection notice for personal information

The Department of Jobs, Skills, Industry and Regions is committed to protecting your privacy. The department collects and handles your personal information in this complaint form for the purposes of managing and progressing your complaint consistently with the Privacy and Data Protection Act 2014.

This information may be disclosed to another government organisation, including to a tribunal or court, where required for the purpose of administering or enforcing the Major Events Act 2009 or any other relevant laws.

For more information, please refer to the department’s privacy policy or visit our website on www.djsir.vic.gov.au/privacy

Declaration

By ticking this box, you declare that the information contained in this form is true and correct to the best of your knowledge. *

Page last updated: 8 April 2024