Cracking down on ticket scalpers to give fans a fair go

Published: 15 August 2018

The Victorian Government has introduced new legislation to better protect consumers against ticket scalping. 

The legislation aims to help genuine sporting fans, theatre goers and music lovers access tickets for the many events on Victoria's events calendar, without having to pay inflated prices. 

Under the amended Major Events Act 2009, tickets to a declared major event cannot be advertised for resale or resold for more than 10% above the original value. 

To date, the following major events to be declared include: 

  • Harry Potter and the Cursed Child Parts One and Two 

  • AFL's 2018 Finals Series (Victorian games only)  

  • 2019 AFL Anzac Day blockbuster 

  • Meredith Music Festival and its sister festival, Golden Plains 

  • 2019 Australian Open  

New authorised ticketing officers will be given equivalent powers to that available to police officers under the ticket scalping provisions of the Act, to support the Victorian Police in the enforcement of the Bill. 

Penalties can range from $806 up to $483,500 depending on the nature of the offences. 

The Major Events Act 2009 came into effect on 1 June 2018 after amendments to the Major Sporting Events Act 2009 were passed in Parliament to cover cultural events as well as sporting events, including theatre, concerts, gallery exhibitions and festivals. 

The Act will help regulate the secondary ticket market to ensure it operates in the interests of fans by providing for increased accessibility and transparency, and supports the long-term development of the live events and creative industries, in particular music and theatre. 

For the latest on declared major events and more information on the legislation, visit our ticket scalping legislation page.